Something not working? Say so.

A real person reads every message. We answer within one business day, usually a lot sooner.

Report a bug

Attach the task log from the task menu — it tells us far more than a screenshot.

bugs@meridian.example

Installation guide

Every step, plus the five things that usually go wrong.

Read the guide

Refunds

Fourteen days, no reason required. One email is enough.

Refund policy

Write to us

Tell us what you asked the agent to do and what it did instead. That one sentence solves most tickets.

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