Email us
Licences, billing, anything that is not a bug.
hello@meridian.exampleA real person reads every message. We answer within one business day, usually a lot sooner.
Licences, billing, anything that is not a bug.
hello@meridian.exampleAttach the task log from the task menu — it tells us far more than a screenshot.
bugs@meridian.exampleEvery step, plus the five things that usually go wrong.
Read the guideFourteen days, no reason required. One email is enough.
Refund policyTell us what you asked the agent to do and what it did instead. That one sentence solves most tickets.